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A wide variety of services and amenities are available to you during your stay at Le Casine di Castello, many of which are included in the basic rate, others are provided upon request.
Services and Amenities Included in the Basic Rate
Personal check-in service
You will be met at an easy-to-find location in Pienza (or other agreed upon location) and led personally to Castelmuzio, making your introduction to your dream stay in Tuscany very easy, relaxed, and worry-free! Your check-in will be in English, complete with full information about your apartment, the village, the weekly calendar, maps and brochures, and answers to all the questions you may have.
Complimentary breakfast basket
A basketful of breakfast goodies awaits your arrival, including coffee, tea, milk, juice, jam, pastries and cookies.
Assistance in English throughout your stay
If you would like help planning day trips, with directions, suggestions on how to find places "off the beaten track", interesting activities, or places to go with the children, or any other little thing, just give me a call.
The "Big Book" and Weekly Events Calendar
To help you better explore the area each apartment has a guidebook of over 130 pages written by us (in English) offering information on restaurants, museums, suggested itineraries, and other information you most likely won't find anywhere else. Upon arrival, you will be given a calendar that we prepare every week for special events, concerts, exhibitions, and local fairs going on during your stay with us.
Free Internet connection for laptops
Many of the local villages and towns have Internet cafes with computers and Internet connections. However, if you have your laptop with you, please feel free to bring it to our patio outside our home in Pienza and connect to our wireless Internet connection. The price is right–except when it rains!
Cell phone
You may borrow a cell phone at no charge. You can easily purchase minutes from the bookstore in Pienza to make outgoing calls. You will find this to be very inexpensive and extremely convenient.
Pack lightly - Leave things at home
Guests may travel lightly because everything needed for a comfortable stay is provided at Le Casine di Castello! Such as:
- Hairdryer
- Luxurious fresh linens, including extra pillows and blankets, and large fluffy terrycloth towels that are of a fine quality and superb condition.
- Clothes hangers—you will have all you need to hang up your travel clothes in roomy wardrobes.
- Hand soaps, body lotions, shower gels, and bath powders
- Kitchen towels, detergent, paper goods, and grocery staples (coffee, tea, sugar, salt, pepper, spices, extra virgin olive oil, balsamic vinegar, wine vinegar, and liqueurs). And, of course, the kitchen is complete with cookware, flatware, dinnerware, wine glasses and decanter, and serving pieces!
- CD/radio player and TV (Italian channels only)
Travelling with Infants
We have cribs, high chairs, small tubs, a stroller, a sterilizer, and a bottle warmer available for our "youngest" guests, free of charge!
Private outdoor spaces for outdoor dining and relaxing
Both Il Cielo and Il Nido have private outdoor areas where you can relax, enjoy the sun or shade, read a book, or drink a glass of wine. You can cook outside using the outdoor grills, and then dine outdoors on your picnic table.
Mountain bikes and helmets
Hop on the mountain bikes (and don't forget to wear the helmets), provided for your pleasure, and ride down the road to wonderful places such as Petroio, Montisi, or to the Pieve Santo Stefano.
Binoculars for "wildlife sightings"
There is a pair of binoculars in your apartment that you can take with you on your day trips – use them to spot animals early in the morning or at dusk when you can easily see entire families of roe deer, rabbits, and pheasants!
Reading library and book exchange
While you stay at "Le Casine di Castello" a collection of books about Italy are available and you can find them in the veranda of Cretaiole. These books may be checked out while you are here. Another feature is our "take–one, leave–one" book exchange. If you bring a paperback book and finish it while you are here, leave it with us and take another one that suits your fancy.
Source water from Monte Amiata
While staying at Le Casine di Castello, you will not need to buy bottled water to take on your day trips. The purest water is piped directly from Monte Amiata into your apartment. It is safe and delicious!
Free vegetable garden
An enormous vegetable garden is beautifully tended for all the guests of Le Casine di Castello. It is located on the family's property at Agriturismo Cretaiole only 10 minutes away. Guests are welcome to drop by daily and pick any of the mature vegetables for their use. Of course, the vegetables will vary by the season–but something is usually available from May until December!
Free firewood
Enjoy the cozy fireplace in Il Cielo with an abundant supply of firewood and firestarters.
Courtesy laundry facilities
Enjoy the convenience of home when it comes to taking care of your laundry with the free use of a laundry room complete with washing machine, utility sink, liquid detergent, iron, and ironing board. Dry your items quickly in the fresh Tuscan sunshine using the drying racks on your private terrace (Il Cielo) or your private garden (Il Nido).
Final cleaning
Final cleaning is included in your rental rate. Additional cleanings may be requested for a fee (see below).
Services and Amenities Provided upon Request
Tuscan food and wine
Our family produces many delicious Tuscan foods and they are available for purchase. Taste before you buy! We have Orcia DOC wine, table wine, extra virgin olive oil, sausage, prosciutto, jam, pecorino cheese, and eggs. All of these delicious items are available for you while you are staying with us, to take home with you to remember your trip, or to give as gifts upon your return home.
Babysitting
Italy values the family over everything else; but we also know that occasionally the grown-ups want to do something by themselves. When this is the case we will arrange for one of our experienced babysitters (all mothers themselves) to watch over the children in your apartment. You can be assured that your precious ones will be well taken care of! The rate is Euro 10 per hour, minimum of 3 hours.
Additional bedsheets and towel change
A full mid-week change of linens can be obtained for Euro 10 per bed
Additional cleaning
If you would like a mid-week cleaning, we can provide this service for Euro 9 per hour for a minimum of 2 hours.
Laundry service
We have the services of a local woman to clean and iron your clothes (no dry-cleaning). The charges are Euro 20 for a fully loaded washing machine, including ironing (Euro 10 without ironing).
Heating and air conditioning
Utilities in Italy are quite costly, and fortunately, for many months of the year, neither heating nor air conditioning is required. However, if you find a need for either, you will be charged based only on actual consumption. [Please note that Il Nido has heating only. Il Nido is naturally cool because of its lower location, and air conditioning is not necessary.
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